Bella Cares™ flagship engagement
Is Your Organization Dementia-Ready?
The Bella Cares™ Executive Dementia Readiness Briefing is a 90-minute leadership intensive that shows executives where their organization stands — and what to strengthen first.
The real question
If a person living with dementia interacted with five different departments in your organization tomorrow, would all five employees know how to respond appropriately?
Most organizations discover the answer during a difficult moment — a distressed visitor at the front desk, a family escalation, a resident who cannot explain what they need, a transaction or appointment that goes wrong.
That is not a training problem. It is an organizational readiness problem.
This is not Dementia 101. It is a leadership conversation about consistency, accountability, risk exposure and the experience your organization delivers when cognition is changing.
The engagement
A 90-Minute Leadership Intensive
- Focused on organizational readiness, not basic awareness.
- Built for leadership teams and decision-makers.
- Ends with prioritized findings and a 90-day roadmap.
- Available virtually and for select on-site engagements in the United States and internationally.
What leadership will examine
Eight dimensions of organizational dementia readiness
The briefing works through the areas where readiness is either reinforced or quietly lost.
Workforce Readiness
Whether employees have the practical skill and confidence the work requires.
Leadership Alignment
Whether leaders share one standard for how dementia situations are handled.
Family Experience
How families and care partners experience your organization under stress.
Communication
Whether interactions reduce or increase confusion and escalation.
Operational Risk
Where inconsistency quietly creates exposure and avoidable incidents.
Non-Clinical Staff Readiness
Reception, dining, security, transportation, customer service and more.
Policies and Systems
Whether written practice matches what employees actually face.
Organizational Culture
Whether dignity and person-centered interaction are lived, not stated.
Bella Cares™ Executive Dementia Readiness Scorecard
Begin with a leadership self-assessment
Eight categories, rated on a 1–5 scale. You receive an overall readiness score, your readiness level, your top three strengths, your top three areas for attention, and a recommended next step.
- Leadership Readiness
- Workforce Confidence
- Communication Practices
- Family and Caregiver Experience
- Non-Clinical Staff Readiness
- Policies and Procedures
- Incident and Escalation Response
- Organizational Culture and Environment
Three readiness levels
- Dementia-Aware
- Dementia is recognized as important, with gaps in consistency, training or leadership alignment.
- Dementia-Responsive
- Meaningful practices are in place, with remaining gaps across departments, communication or implementation.
- Dementia-Ready
- Strong alignment across leadership, workforce practices, communication, systems and culture.
The Bella Cares™ Executive Dementia Readiness Scorecard is an educational and organizational planning tool. It is not a clinical assessment, regulatory audit or legal compliance evaluation.
What your organization receives
Four deliverables leadership can act on
Executive Dementia Readiness Scorecard
A leadership-level assessment of the organization's current dementia readiness.
Top Three Readiness Vulnerabilities
Identification of the organization's highest-priority gaps.
90-Day Leadership Action Roadmap
Clear recommended actions leadership can begin implementing.
Strategic Recommendations
Guidance on appropriate next steps, including workforce training, leadership development, organizational assessment or implementation support.
Who should attend
A room of decision-makers
- CEO / Executive Director
- Operations Leadership
- Clinical Leadership
- HR / Learning & Development
- Quality / Risk
- Resident or Patient Experience
- Regional Leadership
- Department Heads
Industries served
Anywhere the public and the workforce meet
- Senior Living
- Long-Term Care
- Home Care
- Healthcare
- Professional Associations
- Financial Services
- Legal Services
- Municipal / Public Services
- Hospitality
- Transportation
- Community Organizations
About Gayon Buchanan
Dementia educator, trainer, author and founder of Bella Cares™, LLC
Gayon Buchanan is a dementia educator, trainer, author and founder of Bella Cares LLC. With more than a decade of experience in geriatric leadership and dementia care, she helps professionals and organizations move beyond dementia awareness toward practical, confident and compassionate action. Her work bridges leadership, workforce education, family engagement and real-world dementia care.
Dementia changes how a person communicates, not whether they matter.
Request a briefing
Dementia Readiness Starts Before the Next Difficult Situation.
Share a few details about your organization and Bella Cares™ will follow up regarding next steps. Available virtually and for select on-site engagements in the United States and internationally.
Prefer to begin with data? Complete the Executive Dementia Readiness Scorecard first — it also serves as the pre-assessment for the briefing.
Executive Dementia Readiness inquiry
All inquiries are reviewed personally.