Privacy Policy

Who we are

Bella Cares, LLC (“Bella Cares,” “we,” “us”) provides dementia care education, training, speaking, and consulting services. This policy explains what information we collect through bellacares4you.com and how we use it.

Questions about this policy can be sent to gbuchanan@bellacarellc.com or 860-897-2099.

Information we collect

We do not ask for, and ask that you do not submit, protected health information or clinical details about a specific individual through this website.

• Information you submit in a form: name, email address, phone number, organization, job title, event or training details, preferred dates, and anything you write in a message or notes field.
• Email signup information: the email address you provide when you subscribe to caregiver resources or updates.
• Scheduling information: the date, time window, time zone, and topic you select when requesting a discovery call.
• Basic technical information collected automatically by our hosting provider, such as IP address, browser type, and pages requested, used to keep the site secure and working.

How we use information

We do not sell your information, and we do not share it for third-party advertising.

• To respond to training, speaking, consulting, partnership, and general inquiries.
• To schedule, confirm, and prepare for discovery calls, sessions, and engagements.
• To send confirmation and follow-up emails related to a request you submitted.
• To send educational resources and updates when you have asked to receive them.
• To maintain internal records of inquiries and engagements, and to improve our services.

Service providers

We use trusted providers to operate the site and communicate with you. These include our website hosting and database provider, our email delivery provider, and our calendar provider, which is used to create scheduled discovery-call events. These providers process information only to deliver services to us.

Email communications

Transactional emails, such as a confirmation of a request you submitted, are sent because you initiated the request. Educational or promotional emails are sent only to people who signed up for them, and every one of those emails includes an unsubscribe link. You can also unsubscribe at any time by emailing gbuchanan@bellacarellc.com.

Retention

We keep inquiry and engagement records for as long as needed to serve the relationship and to meet business and recordkeeping needs, then delete or archive them. You may ask us to delete your information at any time.

Your choices and rights

To make a request, email gbuchanan@bellacarellc.com. Depending on where you live, applicable law may give you additional rights; we honor verified requests regardless of location.

• Request a copy of the information we hold about you.
• Ask us to correct information that is inaccurate.
• Ask us to delete your information or unsubscribe from emails.

Security

Submissions are transmitted over an encrypted connection and stored in access-controlled systems, and internal records are viewable only by authorized Bella Cares accounts. No method of transmission or storage is completely secure, so we ask that sensitive personal or clinical information not be submitted through this site.

Children

This site is intended for professionals, caregivers, and organizations. It is not directed to children under 13, and we do not knowingly collect information from them.

Changes to this policy

We may update this policy as our services change. The effective date above reflects the most recent version.